Call Center
 

First time in the history of the world, “INTACTVOIP” joining the state of the art technology with the next generation information technology system, to provide internet based live call monitoring along with the VSR panel facility, to reduce the amount need to build the regular IT structure.
 

Especial Features of our Carrier Service:  

• First time in Pakistan, we are providing Live Call Monitoring without any need of IT Structure. It will enable you to monitor all the calls along with their Call Logs dialing via your network. You don’t need even a server for this. This will highly reduce the amount need to build the IT Structure in the Call Centers.

• You can check logs separately as well as in combination.
• VSR Panel Facility. You can personally check all the live calls along with the remaining funds even if you are away from your call center (even from your Laptop with the internet connection).
• Individual/Combined Agent/Customers funding system.
• Worldwide Calling Access.
• Crystal Clear Voice Quality.
• Worldwide DID/Virtual Numbers Availability.
• 24/7 Online Technical Support.

• Credit expiry six months - NO pressure/burden.
• SIP alternate ports available.
• High Quality SIP VoIP service through VoIP-Enhanced Internet Bandwidth.
• Supports all voice codecs including industry robust codecs: G.723 and G.729a
• Compatible with leading SIP devices including Linksys/Cisco, Sipura, Quantum, AudioCodes etc.
• Compatible with leading soft phones including X-Pro, X-Lite, Eyebeam, Express Talk, etc.
• Compatible with Asterisk - connect your devices/soft phones with Asterisk.
• Low bandwidth consumption - save money on expensive bandwidth.
• Fully Call Centre / Bulk use oriented services.
• Single SIP Account for multiple devices with simultaneous calling - ONE account for all agents.
• Real-time online monitoring, agent wise CDR, balance update, analysis and many more.
• Direct Termination Routes - Quicker call connectivity with crystal sounding voice
• Multiple SIP Proxies and Termination Routes for continuous and stable calling.
• Fully Prepaid service - NO setup charges - NO hidden charges.
• Calls restricted to USA/UK/Canada/Australia only - NO misuse by agents - safety for owner.
• Compatible with various bandwidths: FLAGTEL, FRANCE TELECOM, TWA and PTCL ITI.

        Calling Carrier Rates for Major Destinations